Hollins University
             

Student Accident and Sickness Insurance Program

FAQs

Q: What is the policy number?
A: CVA312D

Q: what is the effective date?
A: August 13, 2007

Q: What is the policy expiration date?
A: August 13, 2008

Q: If I missed the original registration or waived coverage initially and now want the coverage, how do I go about getting it?
A: Please contact the Dean of Students Office.

Q: How do I know if I am eligible to take the Student Accident & Sickness Insurance?
A: All students enrolled at Hollins University are included in this insurance plan and the premium for coverage is added to the tuition billing unless proof of comparable coverage is furnished.

Q: Can I get the insurance to cover my spouse and/or children?
A: Yes

Q: What does this insurance cover?
A: This policy provides coverage for Injury and Sickness while you are insured.

Q: Does this policy pay all medical bills in full?
A: In most circumstances, it will not. There are exclusions and limitations in the policy. Please refer to the brochure for complete details (view brochure by clicking on the "Brochure" link on this website).

Q: Can I go to any doctor?
A: Yes. However, if you see a physician from First Health, our nationwide network, your fees and out of pocket costs will be less. You can obtain a complete listing of Preferred Providers by clicking here.

Q: Where do I get a claim form?
A: You can pick up a claim form at the Hollins University Student Health Service Office or you can print one from this link.

Q: How do I file a claim?
A: Attach your bills to a completed Claim Form and mail to Bollinger Inc., P.O. Box 727, Short Hills, NJ 07078-0727. Only one claim form is needed per Injury or illness. Subsequent itemized bills may be sent in without completing another claim form. Just indicate that you are a Hollins University student and the date of your Injury or illness.

Q: Does this policy cover me for my annual physicals?
A: No, the program is designed to cover injuries and sicknesses while you are insured.

Q: Is there a deductible on this policy?
A: Yes, $50 per Sickness deductible.

Q: With this insurance must I go to the University Health Center first?
A: No. However, students are strongly encouraged to use the resources of the Student Health Service or infirmary first.

Q: What if I am out of state when I get sick or injured?
A: You will be insured for services wherever you are, 24 hours a day.

Q: How do I get an I.D. card?
A: An I.D. card is provided in the 2007–2008 Injury and Sickness Insurance Plan brochure. Additional I.D. cards can be printed from this website as well.

Q: What is the policy’s maximum benefit?
A: Under the basic Accident portion of this plan, benefits are paid at a 100% of Usual & Customary charges up to a $1,000 maximum benefit. The basic Sickness portion of this plan provides coverage up to a $1,000 maximum, subject to a $50 per Sickness deductible, and paid according to the schedule of benefits that appear in the 2007-2008 Student Injury and Sickness Insurance Plan brochure.

If the covered medical Expense for your Injury or Sickness exceeds the aggregate maximum we owe under the basic Accident or basic Sickness benefits, we will pay 80% of the Expense up to the maximum benefit of $49,000. Covered Expenses for daily Hospital room and board will not be more than the usual semi-private room charge.

Q: If I have a specific question about coverage whom can I call?
A: You can call Bollinger Inc. at 1-800-526-1379 and ask to be connected to the College Department, or you can e-mail Jane Farrell.

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